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Refund & Cancellation Policy
Effective Date: March 28, 2026
At Classic Furnitures & Services, we strive to provide the best doorstep furniture services in Hyderabad. This policy outlines our terms regarding service cancellations and refunds.
1. Visiting & Inspection Charges
A standard visiting fee of ₹249 is charged for on-site measurements, design consultation, and providing a final quote.
Non-Refundable: Once our technician/carpenter reaches your shared location, the ₹249 visiting fee is non-refundable, regardless of whether you decide to proceed with the full project or not.
2. Service Order Cancellations
Before Material Purchase: You can cancel a furniture manufacturing or repair order before we purchase the raw materials. In such cases, any advance paid (excluding the visiting fee) will be refunded.
After Material Purchase: If a cancellation is requested after materials (Plywood, Laminate, Hardware, etc.) have been purchased for your specific project, the cost of materials will be deducted from the advance amount, and only the remaining balance (if any) will be refunded.
Custom Orders: For fully customized furniture already in the production stage, cancellations are not accepted, and the advance payment will be non-refundable.
3. Refund Process
If a refund is approved based on the above conditions, it will be processed within 5-7 business days via the original payment method (UPI, Bank Transfer, or Cash).
4. Service Warranty & Satisfaction
While we do not offer refunds on completed labor/service work, we provide a 6-month workmanship warranty on our repairs and new manufacturing.
If you face any issues with our work, please contact us within the warranty period, and we will rectify it at no extra labor cost.
5. Contact Us
For any questions regarding refunds or cancellations, please reach out to us:
Phone/WhatsApp: +91 8106615103 / +91 7995334417
Email: Shaikaamir103@gmail.com
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